Faraday’s claims team strives to provide a first class service to clients, brokers and our underwriting teams.

All of our claims specialists are co-located with our underwriting teams enabling a closer working relationship, offering first hand support in the underwriting and risk assessment process. Each of the claims managers is a well established market leader in their chosen field reflecting our commitment to offer a superior claims service. The team often travel with the underwriters, and are actively encouraged to add value at all stages of the insuring process.

Improvements in the service that the team provides such as speed of response, prompt payment, electronic claims notification, electronic solutions to clients' needs and reduction in overheads are just some of our many initiatives.

The overall primary focus of our team is excellence in the delivery of our service to Faraday’s clients

Key features include :

• Over 200 years of collective claims experience
• Qualified lead claims professionals with proven track records dealing with complex claims
• Regular attendance at seminars and overseas conferences
• Focused for rapid response
• Participants on market groups
• Leading proponents of ECF

The Team:
Claims Director • Charles Glaisher • 020 7680 4283
Manager UK Employers / Public Liability • Nicola Bassett • 020 7680 4348
Manager Faraday Re • Andrew Hampton • 020 7264 4605
Manager Corporate Liability • Gerry Lynch • 020 7680 4253
Manager US Casualty • Richard Parsons • 020 7680 4346
Manager Property • Richard Woodhams • 020 7680 4314
Manager Aviation • Debra Johnson • 020 7680 4301
Manager Faraday Re • Richard Willoughby • 020 7264 4462
Admin Support • Carole Hood • 020 7680 4250